Refund Policy

1. What the guarantee covers

Every payment made on this site is covered by a 60-day money-back guarantee from the date of the charge:

• The Prostate Inflammation Relief Protocol — $9.90 (one-time payment);
• each individual charge of the The Prostate Inflammation Relief Protocol — Weekly Content Subscription subscription — $12.90 per week;
• The Prostate Inflammation Relief Protocol — Discounted Offer — $4.90 (one-time payment).

You get a 100% refund, no questions asked and no penalties.

2. How to request a refund

1. Email support@bntslab.online with the subject line “Refund request.”
2. Include the email address you used for the purchase and, if you have it, your order reference (found in your confirmation email) or the date of the charge.

You don’t need to give a reason. We won’t ask you to fill out any forms.

3. Timelines

• We confirm receipt of your request within 1 business day.
• The refund is issued through Stripe to the same payment method you used for the purchase.
• The refund usually shows up on your statement within 5–10 business days, depending on your bank or card network.

4. What happens after a refund

• Access to the refunded content is revoked.
• If you request a refund of a subscription charge, we also turn off automatic renewal (no further charges), unless you tell us otherwise.
• A refund of one purchase does not affect your other purchases, which remain yours.

5. Incorrect or duplicate charges

If you are charged twice, or charged an amount different from the one shown when you placed your order, we will refund the duplicate charge or the difference in full right away. Just let us know.

6. Your rights under the law

This money-back guarantee is in addition to, and does not limit in any way, any rights you may have under applicable consumer protection laws.

7. Bank disputes (chargebacks)

Before opening a dispute with your bank, please contact us: a direct refund is faster than going through a dispute. We respond to every request. Our charges appear on your card statement as BNTS1.

8. Requests after 60 days

Requests received after the guarantee period are reviewed case by case. Please write to us anyway, and we’ll find a solution.